Hi guys, I found similar topic for Mojave, but I still have Air with HighOS Sierra 10.13.6 (17G12034) and when I try to join conference on Zoom, my MacBook Air freezes and the only option is to press the power button for a few seconds to shut it down. Zoom in and out using a MacBook trackpad. You can also zoom in and zoom out your screen on a MacBook Pro trackpad. Again, hold down the ctrl key, but this time take two fingers and swipe upwards on the trackpad area to zoom in, then use your two fingers to swipe downwards to zoom out.
Hey lowerbp3,
I see that you're having some trouble with the internal microphone picking up your voice when using certain apps. I'll be happy to help out.
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With one of these apps active, ensure that the internal microphone is selected in the Sound Input tab. You can check this by clicking the Apple menu > System Preferences > Sound > Input or you can follow these steps: Set up an audio device on your Mac or stream music from your Mac - Apple Support. Also make sure that 'Use ambient noise reduction' is toggled on.
If you're still having trouble, test the microphone by creating a recording using the Voice Memos app. Do you hear the same issue others have described when you listen to playback of a voice recording you made?
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Take care.
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Jul 14, 2019 1:21 PM